TOS/Shipping

 

Terms of Service
We offer a live arrival guarantee on all animals we ship. This means that the animal will make it to your door alive and healthy as long as there are no carrier delays and you are there to get the delivery on the first attempt made by the carrier. We are not responsible for any loss due to carrier delay, but will do our best to make things right should something unfortunate happen. All claims must be made within 12 hours of receiving the package. All of our animals are represented accurately. No surprises here. Should you be unsatisfied for whatever reason, the animal may be returned in the same shape it left and a refund will be issued. All shipping charges are non refundable. Buyer is responsible for return shipping as well.

7 Day Health Guarantee
We offer a 7 day health guarantee on all animals we sell. This means that the animal will arrive to you free of any illnesses or problems unless stated otherwise at the time of sale.

Payment
We accept payment through Paypal, money orders, and bank transfers. No checks will be accepted. We sometimes accept payment plans with a non refundable deposit.

Shipping
Shipping will always be done next day air or Delta on live animals. No exceptions. All prices do not include shipping unless otherwise noted. Please send us your zip code and the animals that you are interested in and we can give you an exact shipping price.

Trades
We are always open to trades. Especially to add to groups that we already have. We are mostly interested in turtles and tortoises.